Thailand

Realistic practice and tailored feedback are key processes for training peer counselors with clinical skills. However, existing mechanisms of providing feedback largely rely on human supervision. Peer counselors often lack mechanisms to receive detailed feedback from experienced mentors, making it difficult for them to support the large number of people with mental health issues who use peer counseling. Our work aims to leverage large language models to provide contextualized and multi-level feedback to empower peer counselors, especially novices, at scale. To achieve this, we co-design with a group of senior psychotherapy supervisors to develop a multi-level feedback taxonomy, and then construct a publicly available dataset with comprehensive feedback annotations of 400 emotional support conversations. We further design a self-improvement method on top of large language models to enhance the automatic generation of feedback. Via qualitative and quantitative evaluation with domain experts, we demonstrate that our method minimizes the risk of potentially harmful and low-quality feedback generation which is desirable in such high-stakes scenarios.

ACL 2024

Multi-Level Feedback Generation with Large Language Models for Empowering Novice Peer Counselors

peer counseling

ai for mental health

large language models

poster

### Welcome!
The 62nd Annual Meeting of the Association for Computational Linguistics (ACL 2024) will take place in Bangkok, Thailand from August 11th to 16th, 2024. Our Virtual Poster Sessions will take place online Thursday, August 22, 2024.

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The 62nd Annual Meeting of the Association for Computational Linguistics (ACL 2024) will take place in Bangkok, Thailand from August 11th to 16th, 2024. More information will be announced soon.

Large language models (LLMs) have emerged as a promising alternative to expensive human evaluations. However, the alignment and coverage of LLM-based evaluations are often limited by the scope and potential bias of the evaluation prompts and criteria. To address this challenge, we propose HD-Eval, a novel framework that iteratively aligns LLM-based evaluators with human preference via Hierarchical Criteria Decomposition. HD-Eval inherits the essence from the evaluation mindset of human experts and enhances the alignment of LLM-based evaluators by decomposing a given evaluation task into finer-grained criteria, aggregating them according to estimated human preferences, pruning insignificant criteria with attribution, and further decomposing significant criteria. By integrating these steps within an iterative alignment training process, we obtain a hierarchical decomposition of criteria that comprehensively captures aspects of natural language at multiple levels of granularity. Implemented as a white box, the human preference-guided aggregator is efficient to train and more explainable than relying solely on prompting, and its independence from model parameters makes it applicable to closed-source LLMs. Extensive experiments on three evaluation domains demonstrate the superiority of HD-Eval in further aligning state-of-the-art evaluators and providing deeper insights into the explanation of evaluation results and the task itself.

HD-Eval: Aligning Large Language Model Evaluators Through Hierarchical Criteria Decomposition

Large Language Models (LLMs) have demonstrated impressive capability in different tasks and are bringing transformative changes to many domains. However, keeping the knowledge in LLMs up-to-date remains a challenge once pretraining is complete. It is thus essential to design effective methods to both update obsolete knowledge and induce new knowledge into LLMs. Existing locate-and-edit knowledge editing (KE) method suffers from two limitations. First, the post-edit LLMs by such methods generally have poor capability in answering complex queries that require multi-hop reasoning. Second, the long run-time of such locate-and-edit methods to perform knowledge edits make it infeasible for large scale KE in practice. In this paper, we explore Parameter-Efficient Fine-Tuning (PEFT) techniques as an alternative for KE. We curate a more comprehensive temporal KE dataset with both knowledge update and knowledge injection examples for KE performance benchmarking. We further probe the effect of fine-tuning on a range of layers in an LLM for the multi-hop QA task. We find that PEFT performs better than locate-and-edit techniques for time-sensitive knowledge edits.

Time Sensitive Knowledge Editing through Efficient Finetuning

With the launch of ChatGPT, large language models (LLMs) have attracted global attention. In the realm of article writing, LLMs have witnessed extensive utilization, giving rise to concerns related to intellectual property protection, personal privacy, and academic integrity. In response, AI-text detection has emerged to distinguish between human and machine-generated content. However, recent research indicates that these detection systems often lack robustness and struggle to effectively differentiate perturbed texts. Currently, there is a lack of systematic evaluations regarding detection performance in real-world applications, and a comprehensive examination of perturbation techniques and detector robustness is also absent. To bridge this gap, our work simulates real-world scenarios in both informal and professional writing, exploring the out-of-the-box performance of current detectors. Additionally, we have constructed 12 black-box text perturbation methods to assess the robustness of current detection models across various perturbation granularities. Furthermore, through adversarial learning experiments, we investigate the impact of perturbation data augmentation on the robustness of AI-text detectors. We have released our code and data at https://github.com/zhouying20/ai-text-detector-evaluation.

Navigating the Shadows: Unveiling Effective Disturbances for Modern AI Content Detectors

Large language models (LLMs) often require task-relevant knowledge to augment their internal knowledge through prompts. However, simply injecting external knowledge into prompts does not guarantee that LLMs can identify and use relevant information in the prompts to conduct chain-of-thought reasoning, especially when the LLM's internal knowledge is derived from biased information on the pretraining data. In this paper, we propose a novel causal view to formally explain the internal knowledge bias of LLMs via a Structural Causal Model (SCM). We review the chain-of-thought (CoT) prompting from a causal perspective and discover that the biased information from pretrained models can impair LLMs' reasoning abilities. When the CoT reasoning paths are misled by irrelevant information from prompts and are logically incorrect, simply editing factual information is insufficient to reach the correct answer. To estimate the confounding effect on CoT reasoning in LLMs, we use external knowledge as an instrumental variable. We further introduce CoT as a mediator to conduct front-door adjustment and generate logically correct CoTs where the spurious correlation between LLMs' pretrained knowledge and task queries is reduced. With extensive experiments, we validate that our approach enables more accurate CoT reasoning and enhances LLM generation on knowledge-intensive tasks.

DeCoT: Debiasing Chain-of-Thought for Knowledge-Intensive Tasks in Large Language Models via Causal Intervention

Literature review requires researchers to synthesize a large amount of information and is increasingly challenging as the scientific literature expands. In this work, we investigate the potential of LLMs for producing hierarchical organizations of scientific studies to assist researchers with literature review. We define hierarchical organizations as tree structures where nodes refer to topical categories and every node is linked to the studies assigned to that category. Our naive LLM-based pipeline for hierarchy generation from a set of studies produces promising yet imperfect hierarchies, motivating us to collect CHIME, an expert-curated dataset for this task focused on biomedicine. Given the challenging and time-consuming nature of building hierarchies from scratch, we use a human-in-the-loop process in which experts correct errors (both links between categories and study assignment) in LLM-generated hierarchies. CHIME contains 2,174 LLM-generated hierarchies covering 472 topics, and expert-corrected hierarchies for a subset of 100 topics. Expert corrections allow us to quantify LLM performance, and we find that while they are quite good at generating and organizing categories, their assignment of studies to categories could be improved. 
We attempt to train a corrector model with human feedback which improves study assignment by 12.6 F1 points. We release our dataset and models to encourage research on developing better assistive tools for literature review.

CHIME: LLM-Assisted Hierarchical Organization of Scientific Studies for Literature Review Support

Despite the significant advancements in keyphrase extraction and keyphrase generation methods, the predominant approach for evaluation mainly relies on exact matching with human references. This scheme fails to recognize systems that generate keyphrases semantically equivalent to the references or diverse keyphrases that carry practical utility. To better assess the capability of keyphrase systems, we propose KPEval, a comprehensive evaluation framework consisting of four critical aspects: reference agreement, faithfulness, diversity, and utility. For each aspect, we design semantic-based metrics to reflect the evaluation objectives. Meta-evaluation studies demonstrate that our evaluation strategy correlates better with human preferences compared to a range of previously proposed metrics. Using KPEval, we re-evaluate 23 keyphrase systems and discover that (1) established model comparison results have blind-spots especially when considering reference-free evaluation; (2) large language models are underestimated by prior evaluation works; and (3) there is no single best model that can excel in all the aspects.

KPEval: Towards Fine-Grained Semantic-Based Keyphrase Evaluation

Code generation aims to understand the problem description and generate corresponding code snippets, where existing works generally decompose such complex tasks into intermediate steps by prompting strategies, such as Chain-of-Thought and its variants. While these studies have achieved some success, their effectiveness is highly dependent on the capabilities of advanced Large Language Models (LLMs) such as GPT-4, particularly in terms of API calls, which significantly limits their practical applicability. Consequently, how to enhance the code generation capabilities of small and medium-scale code LLMs without significantly increasing training costs is an appealing challenge. In this paper, we suggest that code comments are the natural logic pivot between natural language and code language and propose using comments to boost the code generation ability of code LLMs. Concretely, we propose MANGO (comMents As Natural loGic pivOts), including a comment contrastive training strategy and a corresponding logical comment decoding strategy. Experiments are performed on HumanEval and MBPP, utilizing StarCoder and WizardCoder as backbone models, and encompassing model parameter sizes between 3B and 7B. The results indicate that MANGO significantly improves the code pass rate based on the strong baselines. Meanwhile, the robustness of the logical comment decoding strategy is notably higher than the Chain-of-thoughts prompting.

Comments as Natural Logic Pivots: Improve Code Generation via Comment Perspective

Generating accurate SQL queries for user questions (text-to-SQL) has been a long-standing challenge since it requires a deep understanding of both the user's question and the corresponding database schema in order to retrieve the desired content accurately. Existing methods rely on the comprehensive capability of large language models (LLMs) to generate the SQL. However, some necessary knowledge is not explicitly included in the database schema and user question or has been learned by LLMs. Thus, the generated SQL of the knowledge-insufficient questions may be inaccurate, negatively influencing the text-to-SQL models' performance and robustness. To address this challenge, we propose the Knowledge-to-SQL framework, which employs tailored Data Expert LLM (DELLM) to provide helpful knowledge for all text-to-SQL models. Specifically, we introduce the detailed implementation of DELLM regarding table reading and the basic fine-tuning process. We further propose a Preference Learning via Database Feedback (PLDBF) strategy, refining the DELLM to generate more helpful knowledge for LLMs. Extensive experiments verify that DELLM can enhance the state-of-the-art approaches for text-to-SQL tasks. The corresponding code of DELLM is released for further research.

Knowledge-to-SQL: Enhancing SQL Generation with Data Expert LLM

Autonomous agents capable of planning, reasoning, and executing actions on the web offer a promising avenue for automating computer tasks. However, the majority of existing benchmarks primarily focus on text-based agents, neglecting many natural tasks that require visual information to effectively solve. Given that most computer interfaces cater to human perception, visual information often augments textual data in ways that text-only models struggle to harness effectively. To bridge this gap, we introduce VisualWebArena, a benchmark designed to assess the performance of multimodal web agents on *realistic visually grounded tasks*. VisualWebArena comprises of a set of diverse and complex web-based tasks that evaluate various capabilities of autonomous multimodal agents. To perform on this benchmark, agents need to accurately process image-text inputs, interpret natural language instructions, and execute actions on websites to accomplish user-defined objectives. We conduct an extensive evaluation of state-of-the-art LLM-based autonomous agents, including several multimodal models. Through extensive quantitative and qualitative analysis, we identify several limitations of text-only LLM agents, and reveal gaps in the capabilities of state-of-the-art multimodal language agents. VisualWebArena provides a framework for evaluating multimodal autonomous language agents, and offers insights towards building stronger autonomous agents for the web.

VisualWebArena: Evaluating Multimodal Agents on Realistic Visual Web Tasks

The development of multimodal models has significantly advanced multimodal sentiment analysis and emotion recognition. However, in real-world applications, the presence of various missing modality cases often leads to a degradation in the model's performance. In this work, we propose a novel multimodal Transformer framework using prompt learning to address the issue of missing modalities. Our method introduces three types of prompts: generative prompts, missing-signal prompts, and missing-type prompts. These prompts enable the generation of missing modality features and facilitate the learning of intra- and inter-modality information. Through prompt learning, we achieve a substantial reduction in the number of trainable parameters. Our proposed method outperforms other methods significantly across all evaluation metrics. Extensive experiments and ablation studies are conducted to demonstrate the effectiveness and robustness of our method, showcasing its ability to effectively handle missing modalities. Codes are available at https://github.com/zrguo/MPLMM.

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Multi-Level Feedback Generation with Large Language Models for Empowering Novice Peer Counselors

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